607-277-9236
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Business Hours:
  • 10am - 6pm, Tuesday thru Saturday
  • Sundays by Appointment Only
  • (all times Eastern Standard Time)
  • Purchase Policy:
  • To HOLD any item, we require a 20% deposit, refundable as non-transferable store credit only.
  • There Will Be No Refunds on Items Held For Over 24 Hrs!!
  • 24 Hour Approval Period on Guitars only.
  • All Amps, Effects and Keyboards sales are Final.
  • All Amplifier Purchases made by credit card must have the same shipping and billing address.
  • All Amplifier purchases require payment via Bank Wire Transfer if outside the U.S.
  • International orders require payment via Bank Wire Transfer.
  • Return Policy:

  • Any Guitar Returns must be authorized by the store.
  • Guitars returned within the 24-hour approval period are refunded in full, MINUS shipping charges.
  • Instrument must be returned in same condition as shipped.
  • Amplifiers and effects are non returnable and non refundable.
  • Buyer is responsible for the instrument during approval period.
  • Shipping and related expenses are non-refundable.
  • Buyer pays for prompt return shipping.
  • Item must be shipped back via a service comparable with which it was delivered, immediately upon return authorization.
  • Shipping:

  • We ship FEDEX 3-day Express Saver exclusively for Domestic Shipping. Faster Service via FedEx, including overnight, is available upon request.
  • We ship FEDEX International Priority exclusively for International Shipping.
  • International Customers please note: Any additional fees including duties, VAT or any other charges related to international shipping are the responsibility of the purchaser & are non-refundable.
  • All Shipping and Related Costs are at the expense of the buyer.
  • Amplifier Related insurance coverage and claims are the responsibility of the buyer.
  • When shipping instruments to us, if you are not familiar with shipping requirements/procedures, call store for proper packing instructions.
  • Layaway Policy:
  • All Sales Final on Layaway Purchases. No Returns/No Exceptions!!
  • 20% Minimum Down Payment Required. 
  • Down payment is Refundable as non-transferable store credit only.
  • Balance must be paid off within 30 days.
  • There is No 24 Hour Approval Period on Layaways.
  • By Credit Card: By Check, Money Order, or Trade Items: Still have some questions?

    Send us some e-mail or give us a call, we'll be glad to explain!