Business Hours:
10am - 6pm, Monday thru
Saturday
Sundays by Appointment Only
(all times Eastern Standard
Time)
Purchase Policy:
To HOLD any
item, we require a 20% deposit, refundable as store credit only.
There Will Be No Refunds on Items Held For Over
24 Hrs!!
24 Hour Approval Period on Guitars
only.
All Amps, Effects and Keyboards
sales are
Final.
International orders require payment via Bank Wire
Transfer.
Return Policy:
Any Guitar Returns must be authorized by the store.
Guitars returned within the 24-hour approval period
are refunded in full, MINUS shipping charges.
Any Guitars returned after the 24-hour
Approval Period, and not exceeding more than two weeks, are subject to a 20%
re-stocking fee.
Instrument must be returned in same condition as
shipped.
Buyer is responsible for the instrument during
approval period.
Shipping and related expenses are non-refundable.
Buyer pays for prompt return shipping.
Item must be shipped back via a service comparable
with which it was delivered, immediately upon return authorization.
Shipping:
We ship FEDEX
3-day Express Saver
exclusively for Domestic Shipping, a *fixed* cost of $60 for
guitars. Faster Service via FedEx, including overnight, is available upon
request.
We ship FEDEX International
Priority exclusively for International Shipping, $100 to Canada and $200
Worldwide for guitars.
International Customers please
note: Any additional fees including duties, VAT or any other charges related
to international shipping are the responsibility of the purchaser & are
non-refundable.
All Shipping is at the expense of the buyer.
When shipping instruments to us, if you are not
familiar with shipping requirements/procedures, call store for proper packing
instructions.
Layaway Policy:
All Sales Final on Layaway Purchases. No
Returns/No Exceptions!!
20% Minimum Down Payment Required.
Refundable as store credit only.
Balance must be paid off within 30 days.
24 Hour Approval Period is forfeited.
By Credit Card:
-
We presently accept Visa, MasterCard and
American Express
-
Call us voice at (607) 277-9236
-
Or fax your credit card information to
(607)
277-4593
-
DO NOT e-mail your credit card
number to us!
By Check, Money
Order, or Trade Items:
-
Please Send via Overnight service, otherwise
a
Tracking Number is Required to HOLD
Items
send to:
Rumble Seat Music
121 West State Street
Ithaca, NY 14850
Still have some
questions?
Send
us some e-mail or give us a call, we'll be glad to explain!
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