Store Policies

Business Hours

10am - 6pm, Tuesday thru Saturday
Sundays by Appointment Only
(all times Central Daylight Time)

Purchase Policy

To HOLD any item for up to 30 days, we require a 25% deposit, refundable as non-transferable store credit ONLY.
There Will Be NO Refunds on Items Held For Over 24 Hrs.
24 Hour Approval Period on Guitars only.
All Amps, Effects and Keyboards sales are Final.
All Amplifier Purchases made by credit card must have the same shipping and billing address.
All Amplifier purchases require payment via Bank Wire Transfer if outside the U.S.
International orders require payment via Bank Wire Transfer.

Return Policy

Any Guitar Returns must be authorized by the store.
Guitars returned within the 24-hour approval period are refunded in full, MINUS shipping charges.
Instrument must be returned in same condition as shipped.
Amplifiers and effects are non returnable and non refundable.
Buyer is responsible for the instrument during approval period.
Shipping and related expenses are non-refundable.
Buyer pays for prompt return shipping.
Item must be shipped back via a service comparable with which it was delivered, immediately upon return authorization.

Shipping

We ship UPS 3 Day delivery exclusively for Domestic Shipping. Faster Service via UPS, including overnight, is available upon request.
We ship UPS International Priority exclusively for International Shipping.
International Customers please note: Any additional fees including duties, VAT or any other charges related to international shipping are the responsibility of the purchaser & are non-refundable.
All Shipping and Related Costs are at the expense of the buyer.
Amplifier Related insurance coverage and claims are the responsibility of the buyer.
When shipping instruments to us, if you are not familiar with shipping requirements/procedures, call store for proper packing instructions.

Layaway Policy

All Sales Final on Layaway Purchases. No Returns/No Exceptions!!
20% Minimum Down Payment Required.
Down payment is Refundable as non-transferable store credit only.
Balance must be paid off within 30 days.
There is No 24 Hour Approval Period on Layaways.

By Credit Card

We presently accept Visa, MasterCard and American Express
Call us voice at (615) 915-2510
Or fax your credit card information to (615) 915-2607
DO NOT e-mail your credit card number to us!

By Check, Money Order, or Trade Items

Please Send via Overnight service, otherwise a Tracking Number is Required to HOLD Items send to: Rumble Seat Music 1805 8th Avenue South, Nashville TN 37203 Still have some questions? Send us some e-mail or give us a call, we'll be glad to explain!