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Store Policies

Business Hours

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  • 10am - 5pm, Tuesday thru Saturday

  • Sundays by Appointment Only

  • (all times Central Daylight Time)

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Purchase Policy

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  • To HOLD any item for up to 30 days, we require a 25% deposit, refundable as non-transferable store credit ONLY.

  • There Will Be NO Refunds on Items Held For Over 24 Hrs.

  • 24 Hour Approval Period on Guitars only.

  • All Amps, Effects and Keyboards sales are Final.

  • All Amplifier Purchases made by credit card must have the same shipping and billing address.

  • All Amplifier purchases require payment via Bank Wire Transfer if outside the U.S.

  • International orders require payment via Bank Wire Transfer.

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Return Policy

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  • Any Guitar Returns must be authorized by the store.

  • Guitars returned within the 24-hour approval period are refunded in full, MINUS shipping charges.

  • Instrument must be returned in same condition as shipped.

  • Amplifiers and effects are non returnable and non refundable.

  • Buyer is responsible for the instrument during approval period.

  • Shipping and related expenses are non-refundable.

  • Buyer pays for prompt return shipping.

  • Item must be shipped back via a service comparable with which it was delivered, immediately upon return authorization.

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Shipping

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  • We ship UPS 3 Day delivery exclusively for Domestic Shipping. Faster Service via UPS, including overnight, is available upon request.

  • We ship UPS International Priority exclusively for International Shipping.

  • International Customers please note: Any additional fees including duties, VAT or any other charges related to international shipping are the responsibility of the purchaser & are non-refundable.

  • All Shipping and Related Costs are at the expense of the buyer.

  • Amplifier Related insurance coverage and claims are the responsibility of the buyer.

  • ​By purchasing any item, the purchaser will assume all responsibility for items lost in shipment or delivered to the wrong location

  • When shipping instruments to us, if you are not familiar with shipping requirements/procedures, call store for proper packing instructions.

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Layaway Policy

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  • All Sales Final on Layaway Purchases. No Returns/No Exceptions!!

  • 20% Minimum Down Payment Required.

  • Down payment is Refundable as non-transferable store credit only.

  • Balance must be paid off within 30 days.

  • There is No 24 Hour Approval Period on Layaways.

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By Credit Card

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  • We presently accept Visa, MasterCard and American Express

  • Call us at (615) 915-2510

  • Or fax your credit card information to (615) 915-2607

  • DO NOT e-mail your credit card number to us!

By Check, Money Order, or Trade Items

Please Send via Overnight service, otherwise a Tracking Number is Required to HOLD Items send to: Rumble Seat Music 1805 8th Avenue South, Nashville TN 37203 Still have some questions? Send us an e-mail or give us a call, we'll be glad to explain!

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