Store Policies
Business Hours
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10am - 5pm, Tuesday thru Saturday
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Sundays by Appointment Only
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(all times Central Daylight Time)
Purchase Policy
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To HOLD any item for up to 30 days, we require a 25% deposit, refundable as non-transferable store credit ONLY.
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There Will Be NO Refunds on Items Held For Over 24 Hrs.
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24 Hour Approval Period on Guitars only.
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All Amps, Effects and Keyboards sales are Final.
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All Amplifier Purchases made by credit card must have the same shipping and billing address.
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All Amplifier purchases require payment via Bank Wire Transfer if outside the U.S.
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International orders require payment via Bank Wire Transfer.
Return Policy
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Any Guitar Returns must be authorized by the store.
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Guitars returned within the 24-hour approval period are refunded in full, MINUS shipping charges.
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Instrument must be returned in same condition as shipped.
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Amplifiers and effects are non returnable and non refundable.
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Buyer is responsible for the instrument during approval period.
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Shipping and related expenses are non-refundable.
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Buyer pays for prompt return shipping.
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Item must be shipped back via a service comparable with which it was delivered, immediately upon return authorization.
Shipping
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We ship UPS 3 Day delivery exclusively for Domestic Shipping. Faster Service via UPS, including overnight, is available upon request.
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We ship UPS International Priority exclusively for International Shipping.
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International Customers please note: Any additional fees including duties, VAT or any other charges related to international shipping are the responsibility of the purchaser & are non-refundable.
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All Shipping and Related Costs are at the expense of the buyer.
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Amplifier Related insurance coverage and claims are the responsibility of the buyer.
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By purchasing any item, the purchaser will assume all responsibility for items lost in shipment or delivered to the wrong location
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When shipping instruments to us, if you are not familiar with shipping requirements/procedures, call store for proper packing instructions.
Layaway Policy
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All Sales Final on Layaway Purchases. No Returns/No Exceptions!!
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20% Minimum Down Payment Required.
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Down payment is Refundable as non-transferable store credit only.
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Balance must be paid off within 30 days.
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There is No 24 Hour Approval Period on Layaways.
By Credit Card
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We presently accept Visa, MasterCard and American Express
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Call us at (615) 915-2510
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Or fax your credit card information to (615) 915-2607
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DO NOT e-mail your credit card number to us!
By Check, Money Order, or Trade Items
Please Send via Overnight service, otherwise a Tracking Number is Required to HOLD Items send to: Rumble Seat Music 1805 8th Avenue South, Nashville TN 37203 Still have some questions? Send us an e-mail or give us a call, we'll be glad to explain!
